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Frequently asked questions

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What is PharmMeds Wallet ?

PharmMeds Wallet is a virtual closed wallet to store PharmMeds Cash. It can be redeemed/adjusted against any products or services purchased through PharmMeds and is not transferable. The PharmMeds Wallet can be used for the limited purpose of purchase of goods and services from PharmMeds and not from any other entity. The PharmMeds Wallet does not permit cash withdrawal.

How do I check for any ongoing offers?

You can check the list of offers on the home screen under the ‘Offers’ section. Also, we send customized offers to specific customers through email/SMS.

I am facing issues while trying to order.

Sorry for the experience. Please reach out to us on 99929 99929 and we will help you to place an order immediately. .

What is a valid prescription?

A valid prescription has the following information:

  • Doctor’s details
  • Patient’s details
  • Medicine details
  • Dosage details
  • Date of Prescription

    • How does one upgrage a plan?

    The option is available to you on the home page of the App. You can Upgrade from there.

    Which payment methods are available?

    Credit Card, Debit Card, Net Banking, Any form of Digital Wallets